Can I Cancel a Xoom Money Transfer?

Xoom is a leading online money transfer service that allows users to send and receive funds internationally. This article provides comprehensive information on whether and how to cancel a Xoom money transfer.

Can I Cancel A Xoom Money Transfer?

Yes, you can cancel a Xoom money transfer if it has not yet been processed. Xoom allows cancellations for both online and in-person transfers.

How To Cancel A Xoom Money Transfer

Online Transfers

1. Log in to your Xoom account on the website or mobile app.
2. Go to the "Activity" section.
3. Locate the transfer you wish to cancel and click on "Cancel Transfer."
4. Confirm the cancellation by clicking "Yes, Cancel."

Note: Screenshots or clear instructions can be added here.

In-Person Transfers

In-person transfers can only be canceled at a Xoom agent location. You can find the nearest Xoom agent by visiting the Xoom website or contacting customer support.

Timeframes For Cancellation

Xoom allows cancellations within 30 minutes of initiating a transfer. Once a transfer has been processed, it cannot be canceled.

Fees For Cancellation

Xoom may charge a cancellation fee, depending on the type of transfer and the time of cancellation. The following table outlines the cancellation fees:

What Happens After Cancellation

After a transfer is canceled, the funds will be returned to the sender's account. The processing time for the refund may vary depending on the payment method used.

Troubleshooting

Transfer Already Processed

If the transfer has already been processed, it cannot be canceled. Contact Xoom customer support for assistance.

Unable To Access Xoom Account

If you are unable to access your Xoom account, contact customer support for assistance. They can help you reset your password or access your account.

Canceling a Xoom money transfer is possible if it has not yet been processed. Follow the steps outlined in this article to cancel your transfer online or in person. Be aware of the timeframes and fees associated with cancellations. If you encounter any issues, contact Xoom customer support for assistance.

For further information, visit the Xoom website or contact customer support.